Details of the offer, requirements, job functions
- Stores
- United Kingdom
- Zara
- Yorkshire
- department manager menswear
- COMMERCIAL CAPABILITY
Stock Management
To ensure that order and replenishment are done timely and effectively
To ensure that the store is merchandised according to the best sellers and current trends
To ensure that the stockroom is organized efficiently
Sales, Hours & Productivity
Sales: To use commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided
Sales: To drive marketing initiatives and sales performance
Hours: To manage the budget of hours in the store effectively
Rota: To design the ideal rota to ensure you have people in the right place at the right time
Productivity or cash/unit: To meet the budget or to have all procedures in place to make it happen, monitoring and taking corrective actions when necessary
Competitors awareness: To be aware, involved and create and manage relationships and / or do Competitor Shopping giving relevant feedback to appropriate parties such as Product Managers, Regional Managers and teams
Store Procedures and Cost Control
To meet the targets or to ensure that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary, for all the following procedures:
Security and Shrinkage
Cash desk management
Administration management
Health and Safety
Customer Service
To follow the minimums of customer service consistently and drive the team to ensure that these minimums are maintained across the store
Cost Control
To control stationary, cleaning, telephone, post, maintenance, uniforms and travel costs in line with Company budgets
People Management Procedures
To ensure that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary for all the following procedures
Payroll and Payroll System (TGT)
HR: ER processes, sickness and absence management
Recruitment: To forward thinking and planning with low cost initiatives
LEADERSHIP CAPABILITY
Role Model
Please see Skills & Attitudes section below
Communication
To have clear, timely and effective communication with Head Office, Product Managers, Regional Manger and/or Commercial Directors and with the store overall with the relevant follow-ups
To manage conflict effectively respecting Company standards
Developing People
To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team
To develop the team through performance reviews and Personal development plans with the relevant follow-ups
To ensure that inductions and relevant training are carried out for all employees
To manage succession plans in the store (including Company development programs)
To manage performance of the relevant employees and to coach them when needed
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